This Privacy Policy governs the terms for data collection and usage by Sergio Pazzona through its Apps and Website. The Privacy Policy for the Apps and Website available at https://www.serdev.it/portfolio/thompsonprotocolapp/privacypolicy/.
For the purpose of this document, any capitalised words used in this document have the same meaning as specified in the Terms and Conditions. Additional terms are defined through the use of parenthesis within the document.
Coverage
1. The Privacy Policy will be binding on all persons (natural or legal) who Use or download any of the Apps or access the Website from any jurisdiction where they are legally available for access, Use or download across the world.
2. This Privacy Policy will be the document based on which Your consent has been taken for Use and transfer of information (personal or anonymous) depending on the country where You Use, download or purchase any of the Apps or access the Website.
Data Collection and Usage by Sergio Pazzona Through the App(s)
3. In case, you are located in the EEA or a US state covered under restricted data processing policies of Google in the USA (‘RDP State’), We do not collect any personally identifiable information of any kind through the App(s). If You Use a free version of any of the App(s) within the EEA or a RDP State, We will serve You non-personalised ads. Non-personalised ads based on a mobile identifier within the EEA are only shown after acquiring Your consent.
You may visit https://support.google.com/admob/answer/7676680?hl=en to learn more about how Google handles non-personalised ads. For California, USA, Users: We do not sell Your personal information to any party and Google acts as our sole ‘service provider’ in terms of the definition provided under the California Consumer Privacy Act of 2018 (‘CCPA’).
4. In case, you are located outside the EEA or a RDP State, we use Google Mobile Ads SDK to serve you personalised ads on the App(s). As the background technology provider, Google may collect and process user information. You may visit ‘How Google uses information from sites or apps that use our services’ at https://policies.google.com/technologies/partner-sites and the ‘Google Privacy Policy’ at https://policies.google.com/privacy/update?hl=en&gl=gb to understand how Google collects and processes user information.
5. In case, you are located in the EEA or a RDP State, We are unable to honour any request for deletion, correction or export of any personal data collected through the Apps for the purpose of serving Ads, as We have not collected any such information in the first place. We do not provide any services for deletion, correction or export of any data collected through the Apps for the purpose of serving Ads, for Users outside the EEA or a RDP State.
Data Collection and Usage by Sergio Pazzona on its Website
6. We do not collect any personally identifiable information or use any analytics to collect anonymous data through our Website.
Data Collection and Usage by Sergio Pazzona Outside the App(s)
7. Users may choose to voluntarily provide us with personally identifiable information outside the interface of the Apps through Emails (seeking support or otherwise), messages or comments on social media pages, voice communication, App Marketplace comments and messages or through any other modes available to them. The personally identifiable information may also be linked to suggestions, comments, support requests or other forms of communication. All such communication and personally identifiable information which has been transmitted to Us will become Our exclusive property. The personally identifiable information and any associated communication under this Clause may be transferred, processed or stored outside the EEA or Your country of residence, and You provide explicit consent for the same. Information received under this Clause will not be deleted from Our servers/mailbox even on receipt of a request for deletion of Your information as We are required to retain it for potential legal and regulatory issues.
8. The information provided by You under Clause 7 above may be used by Us for providing services or support sought by You, answering your queries, improving Our Apps and Website and/ or for training and quality control purposes and will be shared with Our employees, contractors, Affiliates and Partners. While using Emails and reviews and comments posted on Our Social Media pages and App Marketplace(s) for promotional, training and marketing purposes, we may identify the individual posting such reviews and comments through the user name or name used for posting the comments or reviews.
9. We may have to disclose any information that We have received under Clause 7 and 8 on request or valid orders or warrants or any other legally binding orders from regulatory authorities, government bodies authorised by law, law enforcement bodies and judicial authorities in (a) any of the jurisdictions that You reside, visit or Use Our App, and/or (b) in any of the jurisdictions that We are based in or operate in.
10. Your personally identifiable information under Clause 7 and 8 may also be shared and used in case of any disputes or legal proceedings initiated by You, Us or any of Our Partners, Affiliates and/or government authorities in (a) any of the jurisdictions that You reside, visit or Use Our App/ Website and/or (b) in any of the jurisdictions that We are based in or operate in.
Data Collection and Usage by our Affiliates and Partners
11. Our Partners and Affiliates including the App Marketplaces may collect personally identifiable information including name, email, address, telephone, fax and mobile numbers, age, gender, weight or any other information that You provide them (a) through forms or data collection pages outside the Apps and/or, (b) if You decide to communicate with them or Use their services. We do not control the storage and usage of such personal information by Our Partners and Affiliates and We do not control any of their services. We also accept no responsibility for any of their claims and services and request You to exercise caution before using their services. We also request You to contact them directly for any issues which arise from Your Use of their services. You will be required to make any requests for deletion, correction or export directly to the party to whom You submit the information.
12. You may be required to provide financial information such as Your credit card information for purchasing Our Apps or for purchasing additional features in the Apps. The financial information required for such purchases is directly collected by a payment processing service linked to the App Marketplaces. We clarify here that this financial information provided by You for such purchase is not available, controlled, collected or stored with Us and is directly received by a payment services provider linked to the App Marketplace through a secure payment mode as approved by the App Marketplace which You Use to make such purchase. The relevant App Marketplace and/ or its payment processing partner(s) may save the payment information provided by You on Your request and/or depending upon the laws of the country and the instructions of the banks and card providers, to facilitate Your purchase and provide future refunds if required. We accept absolutely no responsibility for the safety of this information and such transactions will be covered by the terms of Use and/or privacy policy of the App Marketplace and the payment processing partner used by You for the purchase. You will need to communicate directly with the App Marketplace and the payment processing partner directly with any requests for deletion, correction or export of the data under this Clause.
Consent for Collection of Information
13. The Apps must be used only if You have read, understand and accept the Usage Policy. You must provide Your acceptance by consenting to view ads in the App(s) or alternatively through the purchase of the paid version of the App(s) via In App Purchase or directly from the App Marketplace(s) (for EEA Users) or by continued usage of the Website and/or the App(s) (for non-EEA Users). In case You do not agree with this Usage Policy, You should immediately stop the Use of the App(s) and the Website. You should uninstall all the Apps and destroy any remaining copies of them including any copies that You have maintained for backup or recovery purposes. Copies for the purpose of this Clause will mean any old versions of any of the Apps.
14. We do not provide the services of any of the Apps and/or the Website to children below the age of 13 (Thirteen) years. If You are below the age of 13 (Thirteen) years and have obtained any of the App(s), You should not Use them and uninstall them immediately. The parents or legal guardians will be solely responsible for any consequences arising from Use of any of the Apps or the Website by their children below the age of 13 (Thirteen) years in violation of this Clause. In case, children below the age of 13 (Thirteen) years Use any of the Apps or access the Website in violation of this Clause, We will process all their information and data as if they belong to a User who is above the age of 13 (Thirteen) years as required under this Privacy Policy and We consider that We possess the required valid consent from them (if required in any jurisdiction) and/or their parents or legal guardians for the processing and use of their data as per the terms of the Usage Policy.
15. In case You have made any payments for the purchase of any of the Apps or for the Use of Our service and wish to discontinue the Use of the App(s) or the service, We will provide You a refund as per Our ‘Refund Policy’ specified in the Terms and Conditions subject to Your compliance with other provisions of the Terms and Conditions.
Conditions can be accessed at https://www.serdev.it/portfolio/thompsonprotocolapp/termsandconditions/.
General Disclaimer
16. Through acceptance of this Privacy Policy, You accept to hold Us and Our Partners and Affiliates harmless for any physical, mental or financial harm which may be caused by Your Use of any of the Apps or the Website.
17. We exclude Our responsibility to the greatest extent possible under law for any consequences arising directly or indirectly from any Use of the Website and/or the App(s) and the maximum amount that We are liable to pay You would never exceed the amount paid by You for the purchase of the App(s).
18. Through Your download and/or Use of the Apps from the App Marketplaces, You may also be bound by the terms and conditions, privacy policies or other policies of the respective App Marketplaces and We are not responsible for any additional liabilities or duties that may incur from them. We recommend that You read and understand those documents carefully.
Queries and Clarifications
19. In case of any queries or clarifications, You can contact Us at Our email id: postmaster@serdev.it and We will make Our best effort to respond to Your queries though User(s) are expected to help themselves. Detailed help for Our App(s) is available on Our Website at https://www.serdev.it/ including how to use, frequently asked common questions and how to get refunds.
20. The Privacy Policy and Terms and Conditions may be updated with or without notice from time to time and the version available at https://www.serdev.it/portfolio/thompsonprotocolapp/privacypolicy/ and https://www.serdev.it/portfolio/thompsonprotocolapp/termsandconditions/ respectively on a given date will be considered as the governing document for any incidents arising on that date.
21. An update of the Privacy Policy and Terms and Conditions on the Website will be considered as valid notice to everyone and all users and interested parties are requested to visit the Website regularly to update themselves about the latest updates to Privacy Policy and Terms and Conditions. The current version of the Privacy Policy and any future updates to the Privacy Policy comes into effect immediately on its publication on the Website.
Version 1.0.0, 15 February 2023